Accessibility Statement

This is an accessibility statement from Henry Handwork.

Measures to support accessibility

Henry Handwork takes the following measures to ensure accessibility of Henry Handwork:

  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.
Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Henry Handwork is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.2 Level A conformance, several 3rd-party plugins exist on the website which do not support all WCAG 2.2 A guidelines. See the report linked below for more information.

Feedback

We welcome your feedback on the accessibility of Henry Handwork. Please let us know if you encounter accessibility barriers on Henry Handwork:

  • Phone: (888) 200-7498
  • E-mail: info@henryhandwork.com
  • Visitor Address: In Oregon: 1225 NW Everett St., Portland; In California: 340 Sutter St., San Francisco, and 8923 Beverly Blvd., West Hollywood
  • Postal Address: 1225 NW Everett St., Portland, OR 97217

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Henry Handwork is designed to be compatible with the following assistive technologies:

  • Chrome browser with Keyboard-only navigation on Windows 10
  • Chrome browser with NVDA on Windows 10
  • Safari 17 browser with VoiceOver on macOS 14
  • Safari browser with VoiceOver on iOS 17
  • Chrome browser with Talkback on Android 14
Technical specifications

Accessibility of Henry Handwork relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Henry Handwork, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Henry Handwork:
  1. General:
    1. Some content may become inaccessible to the user in browser viewports with very small widths.
    2. Some decorative text instances exist which do not meet a 3:1 contrast ratio.
  2. Product Collections Page:
    1. The product listing grid may contain promotional cards with a Shop Now link that is not in the expected order. This does not impact accessibility compliance.

Henry Handwork employs the use of 3rd-party plugins for many of its customer features. While we make an effort to choose plugins that support accessibility for all users, some have limitations that are outside of Henry Handwork’s ability to control. Below is a description of known limitations with the 3rd-party plugins on the website.

Known limitations for 3rd-party plugins:
  1. Checkout:
    1. Screen readers cannot identify the context of the number representing the quantity of each item in the order.
    2. The screen reader and keyboard focus are able to select hidden content on the page.
    3. The keyboard focus is not visible when the Amazon Pay button is selected.
    4. The Venmo button is inside of a second main landmark which uses an incorrect label. The Amazon Pay button does not have a button role.
Assessment approach

Henry Handwork assessed the accessibility of Henry Handwork by the following approaches:

  • External evaluation
Evaluation report

An evaluation report for Henry Handwork is available upon request.

Formal complaints

If you wish to make a formal complaint, please email us at info@henryhandwork.com.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Henry Handwork
1225 NW Everett St.
Portland, OR 97209

Date

This statement was created on 21 November 2024 using the W3C Accessibility Statement Generator Tool.