SHIPPING & RETURNS

CONTACT US
Email us anytime: info@henryhandwork.com
The Henry Handwork offices are open Monday thru Friday, 9am to 5pm PST
SHIPPING & RETURNS
Shipping
Our fulfillment center packs orders M-F. Please allow 7-10 business days to receive
your shipment via UPS or USPS.
We are unable to control delays within the shipping process.
Expatiated Shipping
Contact us at info@henryhandwork.com if you have a need for expedited shipping,
and we can provide you with a cost estimate based on the timeframe needed.
Shipping to Hawaii, Alaska, and Internationally
We currently ship worldwide. Orders with designations outside the contiguous US will
automatically be charged the applicable international rate based on the service chosen.
Please contact us for special arrangements or delivery to countries not listed. You are
responsible for any additional fees, taxes, and duties associated with your shipment.
Additional Requests
We work to ship items quickly and efficiently. You will be notified of any special
circumstances in filling your order. If you have special delivery instructions, please let
us know and we will work to accommodate your requests.
Returns
We accept returns or exchanges within 30 days from your date of purchase. Items
must be unused and in their original packaging. Please include your invoice number
and reason for the return.
To return a qualifying item, please send to:
Henry Handwork
530 NW 11th Avenue
Portland, OR 97209
Refunds will be processed once merchandise is received and approved for return.
Credit Card Policy
We accept Visa, MasterCard, American Express, Discover, and PayPal. Your card is
pre-authorized and charged in full when your order is processed.

Out of stock items
We will inform you if an item becomes unavailable during your ordering process and
provide an estimated time of arrival. Due to the hand-made nature of our products,
items may take several weeks or more to restock. Let us know if you need your items
within a specific timeframe and we will do our best to accommodate you.