FAQ

ORDERS
When will I receive my order?
Most items arrive within 7-10 business days.
We indicate items with special lead times and communicate any delays.
How do you ship your products?
As each order is unique, we default to the quickest and most efficient method of
shipping- typically via USPS or UPS.
Can I track my order?
Once your order has shipped, we provide specific tracking information.
I just placed my order and I need to change or cancel it.
We are happy to make the appropriate changes. Please contact us:
info@henryhandwork.com
Do I need a customer profile to make a purchase?
You may check out as a guest. However, we recommend creating a profile so you can
reference previous purchases in the future.
I’m a professional interior designer. Do you have a trade program?
We offer a special trade-partner discount for verified professionals.
Please contact us: info@henryhandwork.com